Have fun at 20 Taka – but always within your limits. We believe gaming should be a source of enjoyment, not stress or addiction. On this page, you'll find all the responsible gaming tools, tips, and support you need.
At 20 Taka, you're always in control. Use our responsible gaming tools to play on your own terms.
At 20 Taka, every pillar of protection is actively working to keep you safe
Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — and if you wish to increase it, a 72-hour waiting period applies.
Feeling like you need a break? Pause your account anywhere from 24 hours to 30 days. You won't be able to log in during this period.
You can take a break from gaming for a set period or permanently. Once self-exclusion is activated, it cannot be reversed before the chosen period ends.
Set your own daily time limit for playing. As you approach the limit, 20 Taka will send you a reminder. It's a highly effective way to build healthier gaming habits.
After an extended play session, a pop-up will automatically appear showing how long you've been playing and how much you've won or lost. This information helps you make better decisions.
Age verification is mandatory for registration and withdrawals at 20 Taka. Under no circumstances is any service provided to anyone under 18.
Every tool is designed to make your responsible gaming experience simpler
Go to Account Settings and set your deposit limit under the "Responsible Gaming" section. You can set daily, weekly, or monthly limits — individually or all at once. Lowering a limit takes effect immediately, but increasing it requires a 72-hour cooling period.
Instant effectSet a maximum duration for each gaming session. For example, setting 1 hour means the system will alert you after exactly 60 minutes and, if needed, automatically log you out.
Time AwarenessFeeling a sudden urge to play excessively or placing bets out of anger? Take a cooling-off period of 1 day to 6 weeks. During this time, you won't receive any bonus offers or promotional messages.
Mental BreakIf you feel gaming is becoming a problem, opt for self-exclusion — for 3 months, 6 months, 1 year, or permanently. Contact support to submit a self-exclusion request; it's free and takes effect immediately.
Robust ProtectionOnce you reach a set loss amount, your gaming session will automatically stop. Set a daily or weekly maximum loss limit — it's the most effective way to stay in control of your budget.
Financial ControlAn automatic pop-up will appear every 30, 60, or 90 minutes showing your total play time, wins, and losses. Use this information to make a mindful decision about whether to continue.
Informed DecisionsIf you notice any of these signs, take a break or reach out to our support team
If you've exceeded your set budget by the end of the month, or used money meant for emergencies on gaming.
Chasing losses by placing more bets to win back what you've lost is the most dangerous behaviour in gaming.
You sit down to play and hours pass without you even realising it.
You're spending less time with family or friends and hiding your gaming from them.
You feel overly excited when you win and angry or depressed when you lose.
You can't focus at work or studies — your mind keeps drifting back to the game.
You're hiding how much you're playing or losing from your family or loved ones.
You want to stop but can't, and feel restless whenever you try to quit.
Remember: Recognising these signs isn't a sign of weakness — it means it's the right time to reach out. The 20 Taka support team is ready to help, with complete confidentiality.
Answer the question below honestly
In the past month, have you spent more than your set budget due to gaming?
Have you ever found it difficult to stop playing?
Log in to 20 Taka and click the profile icon in the top right corner.
Go to the "Responsible Gaming" option in the menu.
Set a deposit limit, time limit, loss limit, or a cool-off period – choose one or all of them together.
Enter a specific amount or time period, then click the "Save" button.
A confirmation code will be sent via SMS or email. Once entered, the limit takes effect immediately.
At 20 Taka, we entertain millions of people every day. We refuse to let addiction cast a shadow over a place built for fun. That's why responsible gaming isn't just a policy for us – it's part of who we are.
Online gaming is relatively new in Bangladesh, and many people are entering this space for the first time – often without knowing where to draw the line. 20 Taka has taken on the responsibility of helping players recognise and respect their limits.
This is the most important message 20 Taka always reminds its players of. Online gaming is a form of entertainment — just as you spend money going to the cinema or dining at a restaurant, gaming also comes at a cost for the fun it provides. Those who see gaming as a reliable source of income often end up in serious trouble.
The first rule of responsible gaming is keeping the right mindset – a win is a welcome possibility, and a loss is a normal part of the game. Accepting both is what keeps gaming enjoyable.
Many people feel gaming is something to keep hidden. But responsible players never hide it. Let a trusted family member know that you play on 20 Taka and what your monthly budget is. This transparency keeps you accountable to yourself and helps curb the urge to play excessively.
Younger players tend to feel emotions more intensely — a win sparks the urge to keep playing, and a loss triggers the need to chase it back. 20 Taka advises young players: set a deposit limit from the very start, play only on specific days of the week, and always put your studies or work first.
Many people think asking for help means admitting weakness. In reality, it's quite the opposite. Recognising a problem and seeking support is an act of true courage. Gaming addiction is a mental health condition — it's not a lack of willpower, but rather a response of the brain's reward system.
Any 20 Taka player can seek help – without judgement and in complete confidence. Our support team is trained and compassionate, and they'll help you make the right decisions.
Is someone you care about spending too much time gaming? Playing in secret? Under unusual financial stress? Frequently angry or withdrawn? Talk to them directly — not with anger, but with care. The 20 Taka support team is also available to advise family members.
We don't see responsible gaming as just a set of rules — it's reflected in every decision we make. No aggressive advertising tactics, no manipulative "just one more round" nudges. 20 Taka wants its players to stay happy and healthy — that's the only path to our long-term success.
Join 20 Taka and experience responsible gaming for yourself. Our protection tools are here to keep you safe at all times.