20 Taka FAQ –
All Your Answers, in One Place

No, each member is allowed only one account. If multiple accounts are detected, all of them will be closed and any bonuses or winnings will be voided. Everything you need is available through a single account, so there's no reason to open more than one.

Registration only requires a Bangladeshi mobile number and a password. KYC verification — using your NID or passport — may be required later when you make a withdrawal. If you register with your bKash or Nagad number, there's no need to add a payment method separately.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Once verified, set your new password. The entire process takes just 2 minutes. Your balance and account details remain completely safe.

After registering, your first step is to make a deposit — you can start with as little as ৳20. Your 200% welcome bonus will be applied on your very first deposit. From there, simply choose your favourite games. You can also set a deposit limit in your account settings to get started on a responsible gaming routine.

Yes, you can update your mobile number from account settings. An OTP will be sent to your old number for verification. If you no longer have access to your old number, contact support with your KYC details. Withdrawals will be unavailable for 24 hours following a number change.

The minimum deposit at 20 Taka is just ৳20 — it's right there in our name! No other platform in Bangladesh lets you start with such a low amount. Maximum deposit per transaction varies by payment method — see the payments page for full details.

The following deposit methods are available on 20 Taka:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: Internet Banking
• Card: Visa/Mastercard (where applicable)

bKash and Nagad are the most popular options and process instantly.

Deposits via bKash and Nagad are typically Instant (1–5 minutes) Bank transfers may take 1–3 hours, and in rare cases up to 24 hours. If your deposit is delayed, please contact support with your transaction ID.

20 Taka does not charge any processing fee on deposits. However, your payment provider (e.g., bKash) may deduct their standard transaction charges. Those fees are outside of 20 Taka's control.

Yes, if a deposit fails, the amount is automatically refunded. It typically returns to your payment account within 2–24 hours. If it takes longer than 24 hours, contact support with your transaction ID.

Yes, you can set daily, weekly, or monthly deposit limits from the Responsible Gaming section in your account settings. Reducing your limit takes effect immediately, but increasing it requires a 72-hour waiting period. To learn more Responsible Gaming View page.

After registering, your first deposit automatically qualifies for a 200% bonus. For example, deposit ৳1,000 and receive a ৳2,000 bonus — giving you ৳3,000 to play with in total. A 10x wagering requirement must be met to withdraw the bonus, and it is valid for 7 days.

Wagering means you must bet your bonus amount a set number of times before you can withdraw. For example, a ৳1,000 bonus with 10x wagering requires a total of ৳10,000 in bets before winnings become withdrawable. Each bonus has its own wagering requirement — in the Terms & Conditions Full details available.

Wait 5–10 minutes first. If you still haven't received it, check the bonus section in your account settings. If it's not there, contact live chat with your deposit transaction ID. Most issues are resolved within minutes.

Share your referral code with a friend. When they register using your code and make their first deposit, you'll receive a ৳500 referral bonus. You can find your referral code in Account Settings. There is no limit on how many referrals a member can make.

Weekly cashback is credited every Monday, calculated on your net losses from the previous week (Mon–Sun). The cashback rate goes up to 15% based on your VIP level. There are no wagering requirements on weekly cashback — you can withdraw it directly.

Generally, only one bonus can be active at a time. However, since your bonus wallet is separate, your main balance and bonus balance are displayed independently. Weekly cashback and other bonuses may run alongside each other.

Average withdrawal time for KYC-verified accounts 12 minutes. Processed within a maximum of 24 hours. Bank transfers may take 1–3 business days. VIP members receive priority processing.

Minimum Withdrawal ৳200. Maximum limits vary by method and VIP level. Standard members can withdraw up to ৳1,00,000 per day. VIP members are eligible for higher withdrawal limits.

KYC (Know Your Customer) is mandatory for financial security and fraud prevention. It is required before your first withdrawal. The following documents are typically needed:

• National ID (NID) or passport
• A recent selfie

KYC verification is typically completed within 24 hours.

Yes, you can cancel a withdrawal request before processing begins. Go to your transaction history, find the pending withdrawal, and click the "Cancel" button. Once processing has started, cancellation is no longer possible.

20 Taka does not charge any processing fee for withdrawals. However, your payment provider may apply their own fees. If you exceed a certain number of withdrawals per month, a fee may apply — please refer to the terms and conditions for details.

For security purposes, withdrawals can only be made to registered and verified payment methods. To withdraw to a different number, you must first add that number to your account and complete KYC verification.

20 Taka has 1,000+ games:

• Live Casino: Live Baccarat, Roulette, Blackjack, Sic Bo
• Slots: Classic slots, video slots, jackpot slots
• Sports: cricket, football, tennis, badminton
• Featured Games: Dragon Tiger, Andar Bahar

New games are added regularly. Games Page See details.

Yes, 20 Taka is fully mobile-optimized. All games run smoothly on any Android or iOS smartphone browser. No app download required — enjoy the complete gaming experience directly from your mobile browser.

log in Sports Betting Go to the section, select your preferred sport (cricket, football, etc.), choose a match and market, enter your stake, and confirm. Both live betting and pre-match betting are available.

If you lose connection during a live game, the outcome is determined automatically. Any in-progress hands or bets are settled according to the game rules. Once reconnected, you can view the result in your transaction history. If anything seems off, please report it to support.

20 Taka works exclusively with licensed and regulated game providers. All games use an RNG (Random Number Generator) that is independently audited by third parties. Live Casino games are broadcast live with real dealers.

Match Odds The page displays the latest odds for all upcoming and ongoing matches, updated in real time. You'll find detailed odds for cricket, football, and other popular sports.

Yes, 20 Taka is completely safe. All data and transactions are protected with 256-bit SSL encryption. Two-factor verification (OTP) prevents unauthorized access, and your personal and financial information is never shared with third parties.

Go to the "Responsible Gaming" section in your account settings to find the self-exclusion option. You can self-exclude for 3 months, 6 months, 1 year, or permanently. You can also request self-exclusion through support — it's completely free and takes effect immediately. Learn more Responsible Gaming See page.

Change your password immediately and notify us via live chat. Our security team is active 24/7. You can also ask support to temporarily lock your account. If you notice any unrecognized transactions, take a screenshot of your transaction history for reference.

Ways to contact 20 Taka Support:

• Live Chat: Click the chat icon on any page — average response time is 3 minutes
• Email: support@20taka.ws – Response within 24 hours

All support is available entirely in Bangla, 24/7.

The reason for an account suspension is usually communicated via SMS or email. Repeated failed login attempts, KYC issues, or policy violations can result in a temporary or permanent account closure. Contact support to find out the reason and explore a resolution.

20 Taka strictly enforces an 18+ policy. If underage use is detected during KYC verification, the account is immediately closed and any deposited funds are returned. Parents or guardians can contact support for assistance with managing their child's gaming activity.